Medical Records Department Manager

Derry, NH
Full Time
Experienced
Are you an experienced Medical Records Manager looking to join a great team? DMC Primary Care may be looking for you!

Job Summary:

The Medical Records Manager provides leadership and support to the medical records department, practice providers and clinical staff in order to create a cohesive culture and environment that fosters growth and innovations across the organization. 

Duties/Responsibilities Include:
  • Manages daily medical records operations to ensure efficiency and patient satisfaction
  • Assists in planning the delivery of services such as transcription, record retrieval, record maintenance, data management, medical record completion, or release of information
  • Maintains medical records department rules and regulations and HIPPA compliance
  • Responsible for personnel hiring, discipline, coaching sessions and personnel annual performance evaluations
  • Observes confidentiality and safeguards all patient related information
  • Scans medical records into the patient charts
  • Maintains a good working relationship within the department and with other departments
  • Establishes and implements medical record policies and procedures necessary for effective and efficient processes
  • Provide excellent customer service
  • Replies to EMR/ PHI messages in timely manner
  • Serves as a liaison between practice and health providers
  • All other duties as assigned by Director of Health Information Management  
Required Skills/Abilities:
  • Demonstrates the ability to problem-solve, manage projects, and prioritize workload with minimum supervision
  • Strong organizational and interpretation skills
  • Ability to work independently, exercise creativity, be attentive to detail and maintain a positive attitude
  • Ability to manage multiple and simultaneous responsibilities to prioritize scheduling of work
  • Ability to maintain HIPPA confidentiality
  • Ability to complete work assignments in a timely manner
  • Ability to communicate effectively, both orally and in writing
  • Ability to handle difficult situations involving patients, physicians, or others in professional manner.
Education/Experience:
  • Minimum of three years of medical records experience (required)
  • Bachelor’s Degree (preferred)
Physical Requirements:
  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 25 pounds at times.
  • Pushing, pulling or lifting. Walking climbing stairs required.
  • Able to talk/hear communicate with others with or without reasonable accommodation.
Full time positions at DMC offer:
  • Paid time off
  • Competitive pay
  • Comprehensive health, dental, prescription, and vision benefits
  • Company-paid short-term disability, long term disability and life insurance coverages
  • 401k
DMC Primary Care, a physician-owned, independent practice, has been providing comprehensive care for families since 1964. Offices are located in Bedford, Concord, Derry, Dover, Goffstown, Londonderry, Raymond, and Windham, New Hampshire. For more information, please visit www.DMCPrimaryCare.com.

We are an equal opportunity employer embracing the strength that diversity brings to the workplace. We provide a welcoming and supportive environment for employees of all ethnic backgrounds, cultures, ages, lifestyles and physical abilities.


 
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